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Mouse/Keyboard Not Working on Windows Setup Screen | Solved

If you have a complaint like Mouse/Keyboard Not Working on Windows Setup Screen, the cause and solution is very simple.

One of the most common problems when installing Windows Mouse or keyboard not working on the Windows Setup screen. The solution to this situation is actually quite simple, but since there is no healthy and clear Turkish content on the internet, people struggle a lot to solve this problem. The mouse not working on the Windows setup screen can be due to a number of factors. The keyboard not working on the Windows setup screen has the same root cause as the mouse.

Why Doesn't Mouse/Keyboard Work During Windows Setup?

It would be best to answer this question according to the type of keyboard you are using. If you are using a mouse or keyboard with usb input, the .iso file you burned to the format disk does not have drivers ready for usb.

It is possible that the keyboard and mouse will not work on the setup screen because the current USB driver is not installed. We often face this problem because the drivers for the 3.0 USB port are not attached.

For example Windows 7 native USB 3.0 port drivers are not included. In this case, when you plug the keyboard and mouse into the 3.0 port on the setup screen, it will not react. This is exactly the case. The Windows 7 installation files do not contain native USB 3.0 drivers, so you cannot complete the formatting process.

In addition, other problems may trigger this situation. If you are using a mouse and keyboard with a PS/2 port, the mouse and keyboard may not work on the Windows Setup screen because the PS/2 port is disabled in the BIOS settings.

We can actually overcome this by reasoning here. For example, we can integrate USB drivers into the disk where there are no USB drivers and make the mouse and keyboard work, or for the other problem, we can use the bios with the PS/2 port disabled to re-enable the PS/2 port.

Each of these procedures is very simple, but you need to be meticulous when performing them. Otherwise, you may confuse the settings or damage the Windows Setup files. Below I have explained in detail the solution to the mouse / keyboard not working on the Windows Setup screen for you. If you get a successful or unsuccessful result, don't forget to mention it in the comments section.

Integrating USB 3.0 Drivers on the Format Disk

Intel has developed a special software for this. We will install USB 3.0 port drivers on our Format Disk with the software developed by Intel.

1-Solution for Motherboards with Intel Chipset

Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • First of all here by clicking USB 3.0 Creator program on your computer and extract it from the zip,
  • The program we downloaded Installer_Creator.exe run the file,
  • Insert the Windows Setup media into your computer.
  • USB Drive Path and select the Windows installation media.
  • Create Image Click on the button and wait (it will take 15-20 minutes).
  • SUCCES" appears, the process is complete
3.0 Driver Installation
3.0 Driver Installation

2-Solution for All Chipset Motherboards

If your motherboard does not have an Intel Chipset, the above process will not work for you. For motherboards without Intel Chipset, we will overcome this problem by performing the following step.

First we need to download the USB 3.0 Drivers for our Motherboard. Then you should follow the other steps.

  • Intel USB 3.0 eXtensible Host Controller Driver İNDIR
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • "USB3 Fix" Let's create a new folder named "USB3" and "mount" and create two folders.
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • The files in the Driver folder from the USB 3.0 drivers we downloaded USB3 Fix\USB3 folder (drag and drop).
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • The Windows 7 installation media contains "Sources" folder.
  • Inside the Sources folder Install.win and boot.wim files that we created at the beginning "USB3 Fix" folder.
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen

At the end you will get a folder like the one above. Let's repeat what we did briefly. First of all, we created a folder called USB3 Fix and then by going into it mount and USB3 We have created 2 new folders.

Then we downloaded the USB 3.0 driver from the link I shared above. We entered the file we downloaded. drivers folder to the USB3 folder. Then we copied the contents of the Windows installation media Sources folder and we go to the boot.wim and install.wim files into the folder I created at the beginning. The final version of the folder is as above.

Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • Then click on the start menu "Command Prompt" and right-click on Command Prompt As a manager Let's open it.
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • Copy the path to the folder, add cd at the beginning, leave a space and paste it, then press "Enter". Thanks to this code, we have enabled us to do our operations through the main folder.
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
dism /mount-wim /wimfile:boot.wim /index:2 /mountdir:mount
dism /image:mount /add-driver: "usb3" /recurse
dism /unmount-wim /mountdir:mount /commit
  • Paste the code I gave above and press "Enter". Wait for the percentage to fill like the image above.
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • After the process is complete, a section like the one above will appear. When this code appears on the screen, do not touch anything and click "EnterPress the " key.
Mouse Not Working on Windows Setup Screen
Mouse Not Working on Windows Setup Screen
  • When the above warning comes, our driver integration process is complete. Inside the USB3 Fix folder install.wim and boot.wim files back to the same place.

It's a very simple method, but it can be a bit complicated. If the keyboard and mouse are not working on the Windows 7 setup screen, you can eliminate this problem by following these steps.

Ömer Bozdi

Don't be selfish with knowledge so that it multiplies.

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